How to Handle Bad Church Guest Experiences

Episode #274
November 4, 2016
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Podcast Episode #274

Drawing from a recent post on bad church guest experiences, we discuss how churches can respond to or avoid some of these issues.

Some highlights from today’s episode include:

  • Pastors typically do not hear about bad guest experiences because the guest simply does not return.
  • Any time you’re expecting big crowds, be sure to prepare your members and remind them to sacrifice for others.
  • Sometimes church members need confronting over the way they treat church guests.
  • Some of the most strategic greeters need to be in the worship center greeting those who are seated and waiting.
  • Be sure kids ministry volunteers follow procedures and know where all the kids in their care are.
  • The stand-and-greet-time can inadvertently train your members to think there’s only one time to be friendly at church.
  • You’ve got to follow up with all guests to know if there are issues with how they are treated when visiting your church.

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Resources Mentioned in Today’s Podcast