The Church Guest Experience in a Post-COVID World: An Interview with Greg Atkinson

Episode #663
October 6, 2020
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Author Greg Atkinson joins Thom and Sam to discuss the importance of the guest experience in a post-COVID world. 

Greg Atkinson is the Founder of Worship Impressions and the First Impressions Conference. Greg is an author, leadership coach, consultant, and member of the Forbes Coaching Council. Greg has worked with churches of all stages and sizes, including some of the largest and fastest-growing churches in the country, as well as with businesses, non-profits, and organizations such as Josh McDowell Ministries.

  • You have focused a lot of your work on the church guest experience. What changes are you seeing in this area due to the pandemic?
  • What does hospitality look like in churches during this season?
  • What are some effective ways churches can provide a great guest experience for online guests?
  • What are some simple, practical things a church can do to welcome and retain new guests as in-person services resume?

Resources mentioned in today’s podcast:


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