My story is many years old, but its impact still lives with me today.
On a Sunday morning, I was walking outside the worship center and greeting people as they came into the church where I was serving as pastor. I saw a car moving slowly in the parking lot. The driver obviously could not find a place to park.
I walked toward the car. The driver rolled down his window and called to me by name: “Hey, Thom, where do you park around here?”
The man was a coach in the baseball league where I coached with one of my sons. I didn’t really know much about him, but I was glad to see him at church. I led him to one of the few available parking spots. He thanked me: “Thanks, Thom, I was about to give up and go home.”
A few months later, the man, his wife, and two of his older children responded to the gospel and became followers of Christ.
It is for reasons such as this one, I am committed to the practical aspects of ministry. Certainly, the Word of God and His truths are foundational and much more important. But to neglect practical ministry is to be unwise and, perhaps, even sinful.
Over the years, I have gathered untold volumes of information about practical ministries in churches. Let me share with you some of these lessons about parking lots through “ten commandments.”
- You shall have at least one greeter in the parking lot. That person makes an immediate impression on guests.
- You shall understand the 80% rule applies to parking lots. When the parking lot is 80% full, it appears totally full to a guest.
- You shall calculate your attendees per car ratio. On the average, two persons come together in a car to church. But that number can vary significantly by church, and it definitely affects how many spaces a lot should have.
- You shall have more than adequate handicap spaces. Do not limit these spaces to code requirements; exceed the requirements.
- You shall have more than adequate guest parking. Make certain you have at least one more guest spot than the highest number of guest cars you have for a given worship service.
- You shall have parking for needy groups in the church. Those groups vary by church. One church has several places for expectant mothers. Another church has spots for the “over 80” attendees.
- You shall not have an ugly, poorly marked parking lot. Remember, the parking lot is the first place your guests will see when they visit your church. What kind of first impression do you want to make?
- You shall not require guests to park in an obscure, far place. I preached at a church where the pastor told me to park in guest parking. I was blown away when I saw it was the furthest place from the church facilities, and it was poorly marked.
- You shall not have reserve parking for the pastor and staff. Those parking spots communicate privilege instead of service.
- You shall have clear and prominent signs in the parking lot. Good signage makes a good first impression. Bad signage does the opposite.
Are parking lots the most important facet of our ministries? Absolutely not. Not even close. But they can be used of God toward making an eternal difference.
I would love to hear your thoughts on this issue.
Posted on March 9, 2016
With nearly 40 years of ministry experience, Thom Rainer has spent a lifetime committed to the growth and health of local churches across North America.
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68 Comments
My Mother and Father ARE PASTOR AND FIRST LADY OF A CHURCH. Our church is on a lot. It was a building in the city in which we paid for from my father’s retirement. We have about 20 member and 10 of them are children, however it is only a lot. Actually the lot is connected to the church on the side of our church. We have no parking. We park on the church lot however someone else owns it. We own the church and some one else owns the lot . The people who owns it wants 20 thousand dollars but we have already paid for the building that’s sits on the lot. What can we do to own the lot. It just seems fishy and doesn’t make good sense. Are there any legals you can express to me on how to obtain the property in its entirety. My father paid for it but the lot that the church sits on that the property owners wants my mother and father to pay for is about 25 feet long and about 25feet wide. I think that 20 thousand dollars is too much to pay and my mother and father doesn’t have that kind of money anyway. I believe we could grow the church if only people had somewhere to park besides on the grass on a lot that the church doesn’t own but that the church sits on. Please send us some advice. Thank you.
Hello,
I only answer because it seems no one else has. And it also seems that someone in your family needs to immediately study business and maybe a marketing class. But a complete business course is in need.
I only say this because you are wanting to somehow acquire a lot because you purchased the building and believe somehow that supersedes the lot and land. But in fact, good business and always the smart thing to do is own the land first that any property sits upon.
And you would ask why? The land isn’t what people come for, it’s the church or building. This is where you are not educated on how America is actually ran.
One in America can never truly own anything. Ever. The point of so called ownership isn’t that you own it, the ultimate goal and where anyone makes money from a property is control. Control is always the ultimate goal when buying any piece of land or property. And as you can see, you bought the building but have no control over it. The lot owner does.
I give you another secret. To legally add to your earnings and savings, as this would lower your tax bill, or if your land and building were a part of a trust, you should always, when you own both lot and land, have the building pay the lot rent. This is a legal loophole that will lower your tax bill and keep more earnings in your pocket.
And if lot and land are in a trust, the trustee, for one can charge I believe upwards of 30% per transaction. Meaning if giving another relative a payout you can tax them putting money in your pocket as the trustee. As well if you are the trustee, when having the building pay the lot, that rent can be funneled straight to the trustee. Legally.
And why? Because it’s the trustee who has what? Say it with me?! CONTROL. Control is the name of the game. You and your family should have bought the lot, that way you had control of the entire property. And who ever may have owned the building you could have made it that the building had hard times making money, thus giving the owner a reason to want out and putting you in position to buy at below a market.
But instead you have an owner of the lot who’s in complete control, which isn’t allowing you to grow your business, because like it or not, a church is a business end of the day. And lot owner is obviously causing you a headache. This tells me he wants you all to buy the land. And maybe it’s a bad deal maybe not. You would have to have it appraised to know.
But if you want the lot, and you should, pay the man. I’m sure he’ll come down some. Maybe not. But control is always the end game. Because ownership is a myth.
Don’t believe me? Ask yourself this? If you buy a car and payoff the loan and receive the ownership title are you in control of what you own? Let say you don’t complete emissions and continue to pay for tags year in and year out. The law, via your local government will fine you, impound the vehicle, and in some cases put you in jail for not doing so. So what?!,
You say, you own the car right? But tell me who’s in control? Get it.
I hope I’ve helped. And please you and the family have a business. Go to the community college and take two classes over one semester and it would do wonders for you. God Bless
,
I only answer because it seems no one else has. And it also seems that someone in your family needs to immediately study business and maybe a marketing class. But a complete business course is in need.
I only say this because you are wanting to somehow acquire a lot because you purchased the building and believe somehow that supersedes the lot and land. But in fact, good business and always the smart thing to do is own the land first that any property sits upon.
And you would ask why? The land isn’t what people come for, it’s the church or building. This is where you are not educated on how America is actually ran.
One in America can never truly own anything. Ever. The point of so called ownership isn’t that you own it, the ultimate goal and where anyone makes money from a property is control. Control is always the ultimate goal when buying any piece of land or property. And as you can see, you bought the building but have no control over it. The lot owner does.
I give you another secret. To legally add to your earnings and savings, as this would lower your tax bill, or if your land and building were a part of a trust, you should always, when you own both lot and land, have the building pay the lot rent. This is a legal loophole that will lower your tax bill and keep more earnings in your pocket.
And if lot and land are in a trust, the trustee, for one can charge I believe upwards of 30% per transaction. Meaning if giving another relative a payout you can tax them putting money in your pocket as the trustee. As well if you are the trustee, when having the building pay the lot, that rent can be funneled straight to the trustee. Legally.
And why? Because it’s the trustee who has what? Say it with me?! CONTROL. Control is the name of the game. You and your family should have bought the lot, that way you had control of the entire property. And who ever may have owned the building you could have made it that the building had hard times making money, thus giving the owner a reason to want out and putting you in position to buy at below a market.
But instead you have an owner of the lot who’s in complete control, which isn’t allowing you to grow your business, because like it or not, a church is a business end of the day. And lot owner is obviously causing you a headache. This tells me he wants you all to buy the land. And maybe it’s a bad deal maybe not. You would have to have it appraised to know.
But if you want the lot, and you should, pay the man. I’m sure he’ll come down some. Maybe not. But control is always the end game. Because ownership is a myth.
Don’t believe me? Ask yourself this? If you buy a car and payoff the loan and receive the ownership title are you in control of what you own? Let say you don’t complete emissions and continue to pay for tags year in and year out. The law, via your local government will fine you, impound the vehicle, and in some cases put you in jail for not doing so. So what?!,
You say, you own the car right? But tell me who’s in control? Get it.
I hope I’ve helped. And please you and the family have a business. Go to the community college and take two classes over one semester and it would do wonders for you. God Bless
Would you call the police if I were training for a competitive race by running a lap around your parking lot during a weekday? Today, I was running a lap around a local middle-income suburb megachurch, because the parking lot perimeter is about 1 kilometer – an excellent addition to my training course that also winds through neighborhoods and an apartment complex. I was told to bugger off by the church security personnel and noticed a cop pulling into the parking lot as I ran off, they had called for backup! It makes me recall Lev 12 or 23 (and perhaps Deut 28:3 ) where land owners would leave the corners of their property accessible for the benefit of the community. It just seems to be a jerk move by the church. What’s your take on that? What is your church’s police presence and how often are they called to your property?
I agree with your article regarding church parking lots. Our church needs to pave the parking lot, but the funds are not there. Are you aware of any grants for churches needing financial assistance for projects like this?
Thank you
I found this article looking for some fresh ideas for our parking team. I lead our team at one of our satellite campuses and have been running teams for years. I noticed that one of the difficulties we have his asking staff and teams to park in our designated area to allow sufficient space for our guests to make it as easy and welcoming as possible. We have signs, alternatives like golf carts for those who park far etc., but the hardest thing to do is convince staff and team members to park some where else. Has anyone run into this issue and tackled it successfully? How can we avoid confrontation with this group and still get the message across that “putting others’ needs before our own doesn’t only start when we walk in the door,but every aspect of life?
When I first decided to volunteer with my church, I told them I’d be willing to serve wherever needed.
Having a “big mouth” and a somewhat extroverted personality, I just knew I’d be asked to be a Greeter at the doors. I was told, however, the church had all the Greeters they could use and was asked if I’d consider being a Parker. In my head, I thought, “No!”, but because I had said I’d serve where needed, my mouth enthusiastically said, “Sure. Absolutely.” In my mind, though, I only reluctantly agreed.
So, for the first two months of serving, I was on the less trafficked side of the church and kept complaining – again, in my mind – saying, “This is STUPID! People can see where there’s an empty parking spot! They’re wasting my talent, Lord!”
Well, the Holy Spirit finally had enough of my belly-aching and spoke to me, “This isn’t about parking.”
“Say what? Not about parking???”
“No, it’s about validating and acknowledging people; it’s about loving them from the moment of their arrival and welcoming them into the family from the very outset.”
It was humbling and life-changing. I have been serving as a Parker for a littler over ten years, now. It doesn’t matter if it’s hot or cold, raining or dry, windy or humid. It is so much more rewarding than I could have ever imagined! I am the PRE-Greeter!!! And, I SO look forward to every Sunday; seeing the people, calling them by name, getting to know those whom I recognize by face each week, but whom I’ve never officially met.
I’ve been the Parking Captain for some time now and, as a leader, I send an e-mail to the team each week…sometimes it’s weather-related, sometimes it’s humorous, sometimes it’s a prayer or a Scripture verse. I used this article just last week as a reminder of “why” we do what we do: to have an eternal impact on the lives of others.
Our pastor has a saying, “If lost people matter to God, then they should matter to us.” Each week, in my e-mail, I include a slightly revised version: “People matter to God; therefore, they matter to us.”
PS – To the person (AL) who posted they’d drive away from a church with parking lot attendants, I hope you’ll reconsider your position. I do understand it would be a little creepy, if the Parkers immediately ran up to you fawning over you as you’re getting out of your car; but, if it’s done properly, serving in the parking lot is really not much different than being posted at the doors and I would hope you wouldn’t leave because someone said, “Hello,” as you enter.
PPS – Pastor Rainer: If you ever amend your “commandments”, you might consider these (as they are our Parking Ministry Guidelines):
1. Always confirm your attendance via the church website.
Use the same website to “block out” any dates for which you will be unavailable (vacation, business trips, anniversaries, etc.). And, keep in mind, we do understand “life happens” and things come up unexpectedly (e.g., business trips and sickness or illness).
After confirmation, should any last minute changes prevent you from serving, please notify:
The Connections Pastor
or
The Parking Captain
Communication (about scheduling, your availability & your presence) is key.
2. Be prompt and park YOUR vehicle in a remote area of the lot, giving preference to those who may need to walk fewer steps. (Park along the perimeter of the lot, preferably.)
Be early enough to actually be in the parking lot 30 minutes prior to the start of a service and be prepared to remain in the lot until 15 minutes after the service has begun or until traffic dwindles down (which ever comes later).
3. Smile. Wave. And, have fun!
4. Wear acceptable & weather-appropriate attire. Modest shorts and light shirts may be worn during warmer weather and, in the winter, think layers: overcoats, jackets, windbreakers, sweats, etc. (And, a good pair of gloves are worth their weight in gold!)
Use sunscreen and/or hats when warranted and be sure to drink plenty of fluids in hot weather.
Umbrellas and/or ponchos are available & provided for you during times of inclement weather. Consider a change of socks/shoes for wet weather situations.
While serving, always wear a Parker’s safety vest. This indicates to drivers that you are acting in an official capacity and have some level of authority. Without a vest, drivers may become confused and not realize you’ve been designated to help control the parking area. [Besides, the vest keeps you cool in the Summer and warm in the Winter. 🙂 ] On a rare occasion where a vest may not be available, carry a light baton.
Always carry a “walkie-talkie”/two-way radio, be in close proximity to someone who has one, or remain in sight of the parking leader/captain or another team member.
Communication (with drivers, pedestrians & with the team) is key.
5. Smile often. Be cheerful. Enjoy yourself!
6. Be careful, safe, and alert. Watch out for vehicles, pedestrians, your fellow Parkers & yourself, as well.
Be cognizant of pedestrians, especially small children, running in the parking lot or moving behind vehicles whose drivers may not be able to see them. Safety is always your first priority.
7. Generally, give pedestrians the “right of way,” stopping vehicular traffic for them; however, keep the flow of traffic in mind. There may be times when you ask the pedestrians to “hold up a moment,” so you can clear some vehicle traffic.
Also, if the situation warrants it, motion vehicles to slow down in the parking lot. Whenever appropriate, instead of stopping vehicles, direct them around pedestrian traffic. Remember, this is a private parking lot and we reserve the right to redirect traffic patterns.
8. As vehicles approach, look at their windshields and/or license plates for handicap mirror hangers or symbols. Direct those with handicap designations to the proper parking spaces.
Also look for vehicles displaying out-of-state license plates, as these will typically belong to visitors and recent transfers to Texas. If possible, make an effort to park them near entrances.
Additionally, as the church espouses a casual environment, those who arrive “dressed up” are most likely visitors. Go out of your way to welcome them. As a matter of fact, whenever it’s possible, introduce yourself to first-time visitors and personally escort them inside to the Connection Center or introduce them to one of our pastors. A personal “hand off” can leave a lasting impression. (Please try to notify another Parker, prior to leaving your “post.”)
9. Smile some more. Keep a positive attitude. Have a good time!
10. In order to maximize parking availability…
• endeavor to park large vehicles (trucks, SUV’s, etc.) next to/across from small vehicles (e.g., compact and economy cars).
• attempt to have motorcyclists double up in single parking spaces.
DO NOT attempt to direct traffic off the church premises. We do not have city authorization to park vehicles on the street.
11. As open car/truck doors prevent other vehicles from pulling into the neighboring spot, alternate direction to vehicles (e.g., one left, one right, etc.) to avoid traffic backups.
After a vehicle is parked, if you notice any of the following:
• elderly individuals,
• expectant mothers,
• temporarily handicapped (e.g., crutches, walking boot, etc.),
inform them we’ll be happy to park them closer to entrances, if space is available and if they notify us upon their arrival on campus.
12. Greet everyone (or, at least, as many as you’re able) with a smile, a wave, a handshake or a hug. And, do it with authentic enthusiasm. Use words and phrases like: “Welcome!” or “Howdy, y’all!” (my personal favorite)1
You can also use current holidays or weather (e.g., “Merry Christmas” or “Thanks for coming out on this bright, sun-shiny day.”) as an “ice breaker.”
Feel free to talk about current sporting events or the team represented on someone’s attire (e.g., “Go Cowboys” or “We have special reserved parking for Ranger fans.”). Whatever you choose to say, be genuine, even if it’s in a spirit of fun.
13. As is prudent and appropriate, offer help to everyone (particularly small children, the elderly, and the handicapped).
During inclement weather, assist with car doors and/or cover people with your umbrella as you walk them to the church entrance.
Aid people not only with parking directions, but also be familiar with service times, the location of the Early Childhood/Adventure Kids area, the Information Center, etc.
Be innovative and seek opportunities to exhibit thoughtfulness. Be willing to go above and beyond. Serve each person as unto the Lord.
14. People matter to God; therefore, they matter to us. So, try to remember names, faces, vehicles and which service people are attending.
As time allows, utilize opportunities to fellowship and meet and make friends. Get to know people and call them by name. For each service you volunteer, make an attempt to meet someone you’ve seen before, but to whom you have never been formally introduced.
Remember: YOU are the face of the church; the very first person anyone sees. The evaluation of the entire church starts with us, the Parkers. The way we greet and treat people arriving at the church campuses will determine whether we keep visitors coming and can significantly impact the well-being and spiritual growth of our members and regular attendees.
15. If at any time you have any questions or issues, consult your parking leader/captain on duty. Please advise your team leader/captain of any issues or concerns in the parking lot regardless of how small or large they may seem, including any issues with Police or any other emergency personnel or vehicles. Again, please ask your parking leader/captain to address the issue(s).
16. Finally: Smile again. Have a blast. And, most of all, show Christ-like love!
“I know all the things you do. I have seen your love, your faith, your service, and your patient endurance. And I can see your constant improvement in all these things.” Revelation 2:19 (NLT)
1 – As it is a contraction for the words “you all,” the word is spelled “y’all” not “ya’ll.” The apostrophe replaces the “ou.” As an aside, “y’all” can be singular OR plural, whereas “all y’all” is most definitely plural. 🙂
Hi, Thom.
We have a parking lot in need of repaving (grass is growing in it). Our membership has declined from hundreds to double digits. We are debt free and are the only handicap accessible church in our village. Our church was built in 1971. Other churches have remodeled to become handicap accessible. We have Defensive Driving classes held at our church because we are handicap accessible.
My question is does anyone know of any funding we could use for our repaving project?
Thank you.
Ruth
This is an odd question. I was thinking of starting up a parking space business where a church would allow me to use a few spaces during the week for people willing to pay for the parking space. I am willing to donate a % of what I receive from the people renting the parking space to the church. Is this something a church can allow?
Yes. I am aware of some churches that do just that.
Somebody told me that they were not allowed since they were non profits. Is this correct?
That is not correct. Non-profits are allowed to transact such business. It is considered “non-related” income and is fully taxable to the church.
Oh…. I did not know this. So even a 501C3 can do this?
Yep.
Any suggestions on signs to post in the parking area about being on church property without permission or when participating in non-church related activities, such as the new Pokemon Go. I wonder about liability and issues this game will cause for our preschool should it draw a person with a criminal history.
I serve as captain of the parking lot team at the Marianna, FL Campus of Rivertown Community Church. Our Pastor Paul smith has a great phrase, the longer you have attended RCC the further away from the front door you should park. This simple act of placing the needs of others above yourself is a big deal to people who attend for the first time.
There have been times when I have felt that waving at car drivers as they arrive is not a meaningful service, but on a regular basis I get the questions visitors have because I am the first person they come to and they can ask from their car where it is very safe to ask basic questions.
We are in the process of creating guest parking, but the challenge will be directing them to them if they arrive after the bulk of the attendees are already parked.
Your ministry has eternal value beyond temporal measurement, Doug. Thank you for being His servant.
We are in a situation that I am sure a good number of older “town” churches share. The church sits on the corner of Main St. and Broadway in our small town, and we have NO church owned parking. Some of our attendees walk from nearby, but those who drive in are limited to street parking or the city hall lot nearby. Thankfully, those public spaces are largely empty on Sundays and Wednesday evenings.
How do you approach this issue when you’re completely landlocked and don’t have any parking to manage?