Podcast Episode #132
We cover a pair of posts on guest friendliness and what you should and shouldn’t say to guests at your church.
Some highlights from today’s episode include:
- If you tell someone they’re sitting in your pew, they’ll likely get up…and never return.
- There is nothing good that comes from telling guests they are late and the service has already begun.
- Parents do not want to put their children in a nursery when they are told it’s a burden to keep their kids.
- These issues can help churches break attendance barriers simply by being more guest-friendly.
The seven things you SHOULD say to guests are:
- “Thank you for being here.”
- “Let me help you with that.”
- “Please take my seat.”
- “Here is my email address. Please let me know if I can help in any way.”
- “Can I show you where you need to go?”
- “Let me introduce you to ___________.”
- “Would you join us for lunch?”
The ten things you SHOULD NOT say to guests are:
- “You are sitting in my pew/seat.”
- “Is your husband/wife with you?”
- “Are those your children?”
- “The service has already begun.”
- “There is not enough room for your family to sit together.”
- “You will need to step over these people to get to your seat.”
- “That’s not the way we do it here.”
- “You don’t look like you are a member here.”
- “Have you considered attending the church down the street?”
- “The nursery is real full.”
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If you have a question you would like answered on the show, fill out the form on the podcast page here at ThomRainer.com.